Ethereal Embrace Lace Robe

Slip into softness with this dreamy white lace robe — a layer of delicate beauty made to elevate your mornings and moonlit evenings. Light as air and sheer in all the right ways, it’s your go-to for lounging, layering, or simply feeling divine. 🤍🌸

Details that Matter
🌿 All-over floral lace with scalloped edges
🎀 Waist tie for a flattering cinch
✨ Sheer finish with mid-thigh length silhouette
🌬️ Lightweight, breezy & effortlessly elegant

Fabric Composition
92% Nylon, 8% Spandex

Fabric Care
🧼 Hand wash cold
🚫 Do not bleach
🌬️ Lay flat to dry
🚫 Do not iron

Model Details
👗 Model is 5'9" and wearing Free Size

Pack Includes
🎁 1 Lace Robe

Return, Refund & Exchange Policy

At Ammarzo, every piece is crafted with care and quality checked before dispatch. However, if you receive a damaged or defective product, we’re here to help.

1. Eligibility for Return or Exchange

• Returns or exchanges are accepted only if the item is damaged or defective and reported within 24 hours of delivery.
• You can raise your concern by emailing support@ammarzo.com or contacting us via WhatsApp with clear product images and your order details.
• Once verified, our team will arrange a return pickup or exchange as per the case.

2. Exchange Policy

• Products are eligible for exchange within 7 days of delivery, only if the issue was reported within 24 hours.
• One-time exchange is allowed per order.
• A return pickup charge of ₹100 will be deducted for all exchanges.
• The new product will be shipped once the original item passes the quality check at our warehouse.

3. No Exchange or Return on Sale Items

• Products purchased during Sale or Promotional Offers are non-returnable and non-exchangeable.
• Please check size and description carefully before placing your order.

4. Conditions for Acceptance

To be eligible for return or exchange:

• The item must be unused, unwashed, and in its original condition with all tags, labels, and packaging intact.
• Ammarzo reserves the right to reject returns if the product appears worn, altered, or damaged due to improper handling.
• Items like lingerie, sleepwear sets with inner garments, accessories, or personalized items are not eligible for return due to hygiene reasons.

5. Refunds

• Refunds are not applicable for any orders, except in cases where a replacement product is unavailable.
• In such rare cases, a store credit or coupon code of the same value will be issued, valid for 90 days from the date of issue.
• COD shipping and convenience charges are non-refundable.

6. Pickup & Delivery Process

• For return or exchange, our logistics partner will attempt pickup within 2–3 business days after approval.
• In case of delivery delays or pickup failures, you may be asked to self-ship the product, and we’ll reimburse up to ₹100 as store credit.

7. International Orders

• International orders are not eligible for return, refund, or exchange due to customs and shipping limitations.

8. Cancellation Policy

• Orders can be cancelled within 2 hours of placing them, provided they haven’t been dispatched.
• Once shipped, the order cannot be cancelled.

Standard Delivery:

o   Free on orders above ₹700.

o   ₹35 on orders below ₹700

o   Standard delivery takes between 3-7 Day

Express Delivery:

o   Get it faster for just ₹15 additional.

o   Express Delivery takes between 2-5 Days

COD Charges:

o   ₹30, for orders up to Rs 2000

o   ₹50, for orders above Rs 2000

RETURN POLICY:

• 14-Day Return Policy applicable only to non-intimate wear categories.
• No Returns on intimate wear products like bras, panties, and bralettes for hygiene and health reasons.
• No Returns during End of Season Sales (EOSS).

REFUNDS:

• Refunds will be credited within 15-20 days after the return is processed.

Terms & Conditions and detailed guidelines:

1. Delivery timelines vary depending on the time of order placement and delivery location. 
2. When you place your orders, we show you the following for your location, based on your pincode
1. Shipping methods available (Standard and/or Express Delivery)
2. COD (Cash on Delivery) options 
3. Shipping Costs
3. Delivery Timelines
   Please note that deliveries are made on all days. Pick-up of product is done on working days excluding weekends and public holidays.
4.  Weekdays are Monday - Saturday.
5.  If you have purchased as a registered user, you can modify the delivery address by accessing your order details in your account; if and when the order status allows it to do so, considering the Return Windows allowed.
6.  Any Delays: In case of any unforeseen circumstances which are beyond our control, we are unable to deliver your order on the estimated delivery date, we will send you an email and/or contact you Via Call or Whatsapp and you will be able to see the new delivery date in your order details.
7.  Not available at home: If you were not available during the delivery attempt, or there was no one to receive the courier at the time of delivery, please contact us and we will verify with the courier and make a reattempt.
8.  Usually, our delivery partners make at least three attempts to deliver.
9. If for any reason, you were still not available or we could not deliver, the goods will be returned back to the base Warehouse.
10.  Undelivered Items: In case of pre-paid orders, we will process the refund, if the items were not delivered after multiple attempts (at least 3).

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